From rolling through the doors to leaving was a great experience. Being a sales manager at a power sports dealer the lady that met me was respectful and courteous. She showed us the lounge and was able to to relax and have a water and coffee.
Cody and Patrick went above and beyond to find me the right car! I couldn���t be more happy or excited. From the moment we met Cody he listened to our needs and made us feel comfortable. I have never experienced such amazing customer service from both Cody and Patrick. I have already recommended them to all my family and friends. When it���s time for a new vehicle for my husband there is no doubt we will see Cody. Thank you all again for everything.
Steve Sauer made everything from start to finish easy and was very helpful. Same experience I've had every time with Bergstrom. Doesn't matter if I'm buying or in for service or repairs, I've never had a bad experience. Thank you Steve Sauer.
As always the service was good for the service technician and team. Where I struggle is the check in process. It was slow, clunky, I had to remind them of my comments, and most importantly, they didn���t review the options up front to make it most affordable for me. As a Chief Marketing Officer for a $18B company I understand the importance in the service revenue, however, I think it���s important to say while I see you signed up for A, if you do B or C it provides this which is inclusive or this which may address needs and be more affordable. That���s how you build loyalty.