My wife had brought her 16 Tahoe in for a oil change and the recall for the brakes on October 5th. She was there 1 hour and 45 minutes and then found out 2 months later that the recall she went there for was never done. Another dealer ship had to tell her that when she had top being it in for service. Not very happy with that, a lot of wasted time.
I have purchased several vehicles from Bergstrom over the years and find myself keep coming back. There are several reasons. 1. Professionalism and Positive attitudes of your employees. 2. Cleanliness of your facilities. (Waiting room, offices, bathrooms, shop, etc.) 3. Great service if you have vehicle issues. 4. One of my favorites is you wash the vehicle after service.
Purchasing our new Traverse was an easy processes. We had a great sales men AJ. He was very helpful and provided us with all the information we needed. A+ customer service!! It was a great experience and we differently will be back!!