We sat in our car and the technician had me do things for him to check and he was the nicest guy. He explained everything to us. They changed filters and rotated our tires while we sat in the car and he was so pleasant.
We had our power steering pump replaced about 3 weeks ago and when I drove our Traverse into the garage the steering wheel started to shake a little. I thought it was a defective power steering pump. Bergstroms was able to duplicate the issue and discovered our power steering rack now went out. They did a great a job replacing the rack and they were able to pick the vehicle up and drop it off.
didnot have an appointment but they got me in right away my trax was only running on three cylinders bad coil coilwire and sparkplug thank goodness i have the extended warranty this the the second time i have had it in for major repair running fine now