Shawn did a great job of working with me on the appraisal and trade in of my 2008 Silverado, and the purchase of a 2020 Silverado. Everything went smooth, and the experience was great, even during the extra measures taken due to the China Virus.
I had an appointment for a transmission flush at 10 a.m.. I was told it would be about an hour. At 3:30 p.m. I called and was told "Oh we just got your car in, we'll call you when it's ready." I picked my car up at 4:45 p.m.. I highly doubt my response will be published.