They fixed my car to my satisfaction, but they left dirty finger prints on the door, frame and dash. I assumed I would be coming back to a clean car. Also when I dropped it off I was assured that I would be picked up even though it was a Saturday. I called twice and was told by Joan that she would take care of it. 30 minutes later I called again and got the same response that they don't usually pick up on Sat. but that she would get someone to pick us up. I was only a mile away at the airport. 15 min. later I finally called a friend to pick us up. When I told this to Kody he said she never contacted him that I needed a ride. Not happy!