Confirmed Service Customer
Three bays for changing oil. I was told only one bay was in use due to small crew. I was then told that the car currently in the bay was waiting for a part which would take 20-30 minutes to arrive and then additional time to install the part. I said I would wait. The entire time I waited the entire crew was just sitting around. Once my vehicle was being worked on, the same crew of people that were sitting around were still sitting around yet my vehicle was being serviced. At that point I found it hard to believe there was not enough crew to open another bay.
Denise P.
APPLETON,
WI
Business Response
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